Choosing a supplier · 7 min read

AQL 2.5 explained, without the mystique

The most quoted number in wholesale QC, and the most misunderstood. What it promises, what it does not, and how to read a plan before you sign it.

What does AQL 2.5 actually allow a supplier to ship?

AQL 2.5 is a sampling plan, not a promise of zero defects. According to the Wikipedia entry Acceptable quality limit, it defines how many defective units in a random sample trigger rejection of a lot — it does not inspect every unit and it does not guarantee that every piece conforms. Ask which characteristics are critical, who draws the sample, and what happens to the batch when the limit is exceeded; those answers matter more than the number. The four gates and their rejection rules are in the four-stage QC method.

What does AQL 2.5 actually measure, and what does it not?

AQL stands for acceptable quality limit — the worst tolerable process average, expressed as a percentage or a rate, at which a lot-by-lot sampling plan still accepts lots most of the time. According to the Wikipedia entry Acceptance sampling, this is the branch of statistical quality control that decides lot disposition from a sample rather than a full count. It is a property of the *sampling scheme*, not a promise about your shipment. An AQL of 2.5 does not mean a shipment contains 2.5% defects; it means the scheme is designed to accept most lots coming from a process running at that quality level.

That distinction is not pedantry. It is the difference between buying from a process and buying from a lottery. [Montgomery, 2020] frames acceptance sampling in exactly these terms: it manages the risk of accepting a bad lot and rejecting a good one, at a cost, and it is always inferior to controlling the process.

How accept and reject numbers widen with lot size under a typical single sampling plan at general inspection level II, AQL 2.5.Chart showing how sample size and accept numbers grow more slowly than lot size under an AQL 2.5 single sampling plan 050100150200 units n=50 accept 3 500 units n=80 accept 5 1 200 units n=125 accept 7 3 200 units n=200 accept 10 10 000 units Lot size rises twentyfold while the sample rises fourfold
Figure 1 How accept and reject numbers widen with lot size under a typical single sampling plan at general inspection level II, AQL 2.5. Sample size grows far more slowly than the lot, which is precisely why sampling is a check on the process rather than a guarantee about the units. Source: Derived from ISO 2859-1 single sampling plans; verify against the edition in force.

Which four numbers make an inspection plan, and which one gets forgotten?

A sampling plan has four moving parts, and only one is usually discussed. Ask about all four.

Inspection level
How large a sample is drawn relative to the lot. General level II is the common default; level III draws more, level I fewer. A supplier quoting AQL 2.5 without naming the level has not specified the plan.
Sampling scheme
Single, double or multiple. Single draws once and decides; double allows a second draw before rejecting, which is gentler on borderline lots.
Switching rules
Whether lots move to tightened inspection after failures and back to normal after a clean run. Without switching rules a plan is static, and static plans are easier to game.
Defect classification
Critical, major and minor defects carry different AQLs. A single number covering all three means a scratched box is being treated like a water-resistance failure.
The plan as a lookup, because this is the number a buyer needs on the day: at General Inspection Level II, AQL 2.5, a lot of 1,201–3,200 uniLookup chart of ISO 2859-1 sampling plans at AQL 2.5: lot size 501 to 1,200 needs 80 units sampled and five defects to accept; 10,001 to 35,000 needs 315 units and fourteen defects units inspected from the lot accept / reject 501 – 1,200 code J n = 80 5 / 6 1,201 – 3,200 code K n = 125 7 / 8 3,201 – 10,000 code L n = 200 10 / 11 10,001 – 35,000 code M n = 315 14 / 15 Lot size on the left, sample size drawn to scale. The reject number is always the accept number plus one. A lot of 3,200 and a lot of 3,201 are different plans, not a rounding difference.
Figure 2 The plan as a lookup, because this is the number a buyer needs on the day: at General Inspection Level II, AQL 2.5, a lot of 1,201–3,200 units means opening 125 and accepting 7 defects or fewer. A lot one unit larger moves you to the next code letter and a different plan, so the lot size you quote the factory is a decision about the inspection you will get. Source: ISO 2859-1, Table 2-A, single sampling, normal severity. Values reproduced from the standard.

Why can sampling not replace a 100% function test on this product?

Here is the practical limit. If you draw fifty units and find three defects, you know something about the process. You know nothing about unit fifty-one. For most product categories that residual risk is acceptable and priced in. For a body-contact device with a motor, a battery and a seal, it is not — which is why the inspection gates used on our range apply AQL sampling *on top of* a 100% final function inspection rather than instead of one.

The measurement we publish is the outgoing defect rate held below 0.1%, achieved because every finished unit is function tested — including charging, motor noise and the water-resistance rating applicable to that model. Details are on the what a batch is actually tested for, and the pre-shipment documents that evidence it are listed in the documents that ship with the order.

How do you write the inspection plan into your own purchase contract?

  • Fix the plan in the contract: standard, level, scheme, and the classification with its own AQL per class.
  • Classify defects before inspection begins, not after you disagree about one.
  • Keep the failed units. Physical evidence settles a dispute faster than photographs.
  • Ask whether critical defects — seal failure, battery safety — have an accept number of zero. They should.

What does first article inspection catch before the lot is run?

AQL sampling decides whether a finished lot ships. It says nothing about whether the process that made the lot is the one you approved. First article inspection (FAI) closes that gap: before a new tool, a changed tool, or a moved production line runs a full order, the supplier builds a small number of units and proves them against the drawing, the material specification and the control plan. PPAP — the Production Part Approval Process, an AIAG standard used across manufacturing — is the packaging of that evidence into one submission a buyer can sign off.

First article inspection
A one-off verification of the initial units against the design record: dimensions, material, performance and appearance, each checked rather than sampled.
PPAP submission
The dossier that accompanies the first article — design record, process FMEA, control plan, measurement studies and the inspection report — assembled so the buyer approves the process, not just the part.
Change-point control
The rule that a new tool, a new material batch or a moved line triggers a fresh first article rather than a waived one. Most quality escapes happen at a change nobody logged.
First article inspection sits before mass production, while AQL sampling sits after it.Flow from change point through first article and PPAP to mass production and AQL lot sampling Change point First article PPAP signed Mass production AQL lot gate
Figure 3 First article inspection sits before mass production, while AQL sampling sits after it. One approves the process; the other checks the lot. Source: Standard supplier-qualification sequence; PPAP is the AIAG packaging of the first-article evidence.

First article inspection and PPAP are not alternatives to AQL lot sampling; they are the gate in front of it. A lot that was never first-articled can pass AQL and still be the wrong product. For the documents that travel with an approved order, see the certification pack.

How do you classify critical, major and minor defects before you inspect?

The classification decides the plan, and the plan decides the outcome, so it has to be agreed while nobody has an interest in the answer. In practice three classes do the work, and for a powered body-contact product the boundaries are not a matter of taste.

Three defect classes, with examples from this category and the accept number each should carry
ClassWhat belongs hereAccept number
CriticalAnything that could injure, burn or fail dangerously: cell swelling, a charger that exceeds its rated input, live metal reachable through a seam, a seal that lets water reach the cell0 — a single occurrence rejects the lot
MajorFunction or containment failures a customer would return: motor that will not run, noise above the stated limit, ingress failure within the rated condition, charging that stops before the stated runtime, a seam that opens in normal useUsually 0 or 1 at AQL 2.5, decided by the buyer
MinorCosmetic and packaging faults that do not affect use: a scuff on a hidden surface, print misregistration inside tolerance, a carton corner that has been knockedAQL 2.5 or 4.0, decided against the retail channel

The failure mode this prevents is the one where a supplier applies a single AQL to everything and a lot passes with a leaking unit in it, because a leaking unit was counted as one defect among several allowed. A plan with no critical class does not have a lenient standard; it has no standard for the only failures that matter. This is the same logic that makes a 100% function test necessary alongside sampling — see why sampling cannot replace a full test for how the two sit together on our own line.

When a lot is rejected, what happens next and who pays for it?

The standard answers the statistical question and stops there. It says a rejected lot is segregated and may be resubmitted after rectification, and that resubmission is inspected under tightened severity. What it does not say is who performs the screening, how long it takes, and what happens if the second inspection also fails — and those three questions are where the cost of a rejection actually sits.

  1. Segregate and count. The lot is quarantined and the failing units are identified, not the whole lot. A factory that cannot say how many units failed has not inspected, it has rejected.
  2. Screen or rework. The usual remedy is 100% screening of the lot against the failed characteristic, removing or repairing the defects found. This is the expensive part: 3,000 units screened by hand is days of labour, and it is charged to somebody.
  3. Re-inspect under tightened severity. The resubmitted lot moves to tightened inspection, which draws a larger sample and accepts fewer defects. Taking a fresh sample at normal severity resets the risk you just paid to find.
  4. Decide the commercial consequence. Who carries the screening cost, whether the delivery date moves, and whether a second rejection cancels the balance. These are contract terms, and their absence is why rejections escalate into disputes.

References

  1. Montgomery, D. C. (2020). Introduction to Statistical Quality Control, 8th ed. Hoboken, NJ: Wiley.
  2. International Organization for Standardization (1999). ISO 2859-1: Sampling procedures for inspection by attributes — Part 1. Geneva: ISO.
  3. Shewhart, W. A. (1931). Economic Control of Quality of Manufactured Product. New York: D. Van Nostrand Company.
  4. Juran, J. M. & Godfrey, A. B. (1999). Juran's Quality Handbook, 5th ed. New York: McGraw-Hill.

Questions on this guide

How do I read an AQL sampling table without a calculator?

Find the lot size band in the first column, take the sample size code letter it points to, then read across to the acceptance and rejection numbers for AQL 2.5. AQL inspection is that lookup repeated once per defect class, and the numbers differ for critical, major and minor, which is why one figure is never the whole answer.

Is AQL 2.5 strict enough for this category?

For cosmetic classes it is a reasonable default. For anything affecting safety or containment — seals, battery, charging — you want an accept number of zero on critical defects regardless of the AQL applied elsewhere.

Can I choose level III instead of level II?

Yes, and it draws a larger sample. The cost is inspection time; the benefit is better discrimination near the accept/reject boundary.

Why did my supplier quote "AQL 2.5" with nothing else?

Because that is how most quotations are written. It is underspecified: without the inspection level and defect classification there is no single plan you could independently reproduce.

Is AQL 2.5 the same as a 2.5% defect rate?

No. AQL is the quality level the sampling plan is built around, not a promise about the share of defective units in the carton. A plan can accept a lot at 2.5 while the true rate in the remainder is higher — the plan controls risk, it does not measure the lot.

Who chooses the inspection level?

The contract does. General inspection level II is the usual default under ISO 2859-1, and a buyer who does not name a level has accepted whatever level the supplier had in mind. Name it, along with the AQL, in the purchase order.

What happens when a lot is rejected?

The plan calls for the lot to be resubmitted after rectification, and for that resubmission to be inspected more tightly. Who pays for the rework and the second inspection is a commercial term, not a statistical one — settle it before the order, not after the rejection.

Does sampling replace testing every unit?

No, and the two sit at different stages. Full functional checks run on finished units before packing; AQL sampling is the last gate before the carton is sealed. The four-stage QC process shows where each one sits.

What is first article inspection, and is it the same as PPAP?

First article inspection is the one-off check of the initial units against the design record before a full order runs. PPAP is the AIAG standard that packages that evidence — the inspection report, the control plan, the measurement studies — into a single submission a buyer signs off. They are the same gate seen from two sides: the inspection is the act, PPAP is the dossier.

When should I require a fresh first article?

At every change point: a new or modified tool, a new material batch, or a moved production line. A first article approved on the old tool does not cover the new one, and most quality escapes happen at exactly the change nobody logged. Put the trigger in the contract rather than relying on goodwill.

Still open: what happens when a shipment fails AQL — or read where inspection sits in the four stages.

A rejection is where the contract starts rather than where the argument ends. Rework, re-inspection and who pays for each are commercial terms, not quality terms, and they are settled in the four-stage QC sequence long before a lot fails. If you need the schedule consequence before you sign, what happens between deposit and dispatch prices a second inspection in weeks, and send the three lines a quote needs is where you ask us to put the term in writing.

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