FAQ · Procurement · Compliance

Wholesale FAQ: what buyers ask before the first order

This wholesale FAQ gives 122 straight answers on MOQ, reorder minimums, samples, lead times, volume pricing, exclusivity, certifications, payment and shipping — written for importers, distributors and private-label brand owners. The short version: MOQ 300 units mixed across all 25 models, reorder from 200, samples in 3–5 business days, production in 25–35 days, and a 12-month warranty on every order.

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Slow Duo dual-motor massager, model A0170, alternate view
300MOQ, mixed SKUs
200reorder minimum
3–5 dayssample dispatch
25–35 daysproduction lead time

5 groups · 34 answers

Ordering, MOQ and the product

What the minimum is, what moves it, what a quotation contains and how payment runs. The questions that decide whether an order is possible at all.

What is the minimum order quantity?

Wholesale MOQ starts at 300 units on existing moulds and standard colours. All 25 models can be mixed within one order to reach it. Custom logo or colour raises the minimum to 500 units, a retail packaging or gift-box programme starts at 500–1,000 units, and a new mould starts at 1,000–2,000 units. Reorders drop to 200 units on most models.

How many models are in the range?

25. Three dual-motor bodies — A0158 at 122 mm, A0171 at 137 mm and A0170 at 139 mm — two single-motor bodies, A0183 at 135 mm and A0187 at 151 mm — AB0296, a 355 mm telescoping oral unit — AB0212A, a remote-controlled wearable — AB0136, a dual-head wearable that pops open for wear — AB0178, a bird-form suction unit — AB0128, a pen-form teaser with swappable heads — AB0133, a 160 mm wand with three interchangeable heads — AB0158, a 238 mm rabbit-form unit with two swappable heads — AB0160, a 218 mm rose-form unit that records a voice memo — AB0166, a 245 mm tongue-licking wand with a three-button remote — AB0172, a 222 mm hands-free clamp with three motors — AB0175, a 200 mm bendable unit that becomes a suction or tongue wearable when you bend it — and AB0176, a 116 mm rabbit form with a suction opening and a lit base. AB0180 is a 238 mm telescoping insertable with a wireless remote, AB0182 is a 238 mm inflatable plug that grows from 35 mm to 80 mm, with a wireless egg remote, AB0186B is a 275 mm telescoping insertable with three-stage extension, magnetic charging and IP7, AB0191 is a three-piece rose-bud egg set with tongue-licking and a wired controller, 22 x 61 mm, AB0195 is a sculpted qipao-form wand with a ball head that swivels through a full arc, 210 x 45 mm, AB0196 is a dual-action insertable with a suction cup and two slapping paddles, 129.5 x 35 mm, AB0198A is a swan-form G-spot wand with a suction crown and a vibrating tail, 150 x 37 mm and AB0199 is a peanut-waist insertable with pulse telescoping and a 10 m wireless remote, 209 x 33 mm. The 25 share the same control platform, silicone specification and build standard.

Can I sell Slow Duo under my own brand?

Yes. Our OEM programme covers logo, colour, packaging, manual and UI customisation on all current models from 500 units. Structural changes — new housing, motor pairing or control layout — fall under ODM, and the mould is 100% buyer-owned.

Why do Stripe and PayPal freeze accounts that sell intimate products?

Because the category is priced as high-risk by the acquiring banks, and the processors pass that decision down. Stripe and PayPal both publish restricted-business lists that name adult content and adult products, so enforcement happens at account review rather than at any question of legality — a store can trade for months and then be frozen while the balance is held against future disputes. According to the Wikipedia entry Chargeback, a chargeback is a forced reversal routed through the cardholder bank rather than the merchant, which is exactly the exposure an acquirer is protecting itself against in this category. The practical consequence for a B2B buyer is that the payment rail, not the factory, is often the binding constraint at launch: plan for a specialist high-risk acquirer, or go wholesale-first and let a distributor carry the card processing. Wholesale terms →

Can the 300-unit MOQ be split across models and colours?

Yes. The stock-SKU minimum of 300 applies to the mixed order as a whole, not per model or per colour, so a first order can combine all 25 dual- and single-motor models and several stock colours in one shipment. Custom Pantone colours carry their own higher minimum (typically 500–1,000 units) because the pigment is screened and the print batch is set separately; if you need only one custom colour, ask for it as its own line item so the rest of the order still ships at 300. How the volumes move →

Read all 34 answers on ordering, moq and the product →

4 groups · 32 answers

Compliance, testing and documents

Certificates, test standards, sampling plans, HS codes and the paperwork at the border. The questions that decide whether the shipment clears.

How is the product tested before shipment?

Five stages: incoming motor screening for balance and current draw, a full discharge soak on every assembled unit, a motor noise check against the ≤60 dB at 30 cm specification, runtime sampling on the same rig, and an outgoing audit of charge, mode count, button response and finish. This holds the outgoing defect rate below 0.1% with 100% final inspection, not sampling.

What shipping terms and modes do you use?

Ex-works, FOB Shenzhen or Guangzhou, or CIF. Samples move by DHL or FedEx; bulk orders by air or sea. We prepare carton marks, barcodes and the export documents to your importer's specification, and can coordinate directly with your freight forwarder.

How do I find the right HS code for a massager or vibrator?

Start from what the device does and what it is made of, because no schedule has a heading written for the product itself. In practice three arguments get used: an electrical-apparatus heading where the powered function is the point, a toys heading where the argument rests on purpose, and a massage-apparatus heading where the product is genuinely sold as one. The first six digits are the international Harmonized System; everything after them is national, and the rate lives in the national part — so the honest answer is that the code is a decision made by your broker against a specific schedule on a specific date, not a fact the factory can hand you. What we supply is the input to that decision: material by component, motor and cell specification, and whether the device carries a radio. How classification and clearance work →

How do I verify a CE, RoHS or FDA material statement is genuine?

Ask for the issuing body and the report number, then check them against the named laboratory (SGS, Bureau Veritas, TÜV) rather than trusting a PDF. A real document names the exact standard and the tested sample; a generic "CE certified" stamp on a product photo is not a certificate. Per-model material declarations and the lab reports behind them are listed in the document pack for every shipment, and the three regimes are compared in the FDA vs REACH vs RoHS guide.

Read all 32 answers on compliance, testing and documents →

4 groups · 33 answers

Choosing and checking a supplier

How to shortlist, what to demand in writing, how to score delivery, and where buyers actually research a factory. The questions that decide whether this is the right partner.

How do I find a factory and start my own adult product brand?

Start by choosing a clear segment — wellness, not novelty — then shortlist OEM/ODM manufacturers that hold the marks your market needs (CE, RoHS, FDA material safety, IPX5 / IPX6 / IP7) and will sign an NDA before sharing specs. Decide your build route: private label puts your brand on a proven mould, white label also rebrands the app and packaging. Slow Duo supplies wholesale, OEM and ODM from one China factory — open at MOQ 300 mixed units, sample in 3–5 days, then scale to private label with buyer-owned tooling. Ask each candidate for certificates with report numbers and a reference letter. Private label vs white label →

How do buyers check a factory before wiring a deposit?

In a consistent order: read the business licence and check the name on it is the name that will invoice you, watch a live walkthrough rather than a showroom video, ask for a per-batch report number you can verify with the issuing laboratory, and ask somebody who has already taken delivery from them. The middle two happen in Facebook sourcing groups and on Instagram — outside a supplier’s own website entirely, which is why a certificate on a homepage settles so little. The vetting checklist →

How do I turn a supplier questionnaire into a comparable scorecard?

A checklist tells you what to ask; a scorecard lets you compare two answers side by side. Rate each supplier on the same eight dimensions — capabilities, certifications, quality system, samples, production control, commercial terms, communication and references — on a 1–5 scale, then weight them so the dimensions that matter to your market count for more. A weighted total in the 80s signals a supplier you can scale with; anything under 60 needs a second look before a deposit. The eight-dimension grid runs in the vetting checklist. See the scorecard grid →

Is it worth asking about suppliers on Reddit before shortlisting?

Yes, for one specific reason: Reddit is where buyers post the failure, not the pitch. The recurring threads in r/Entrepreneur, r/FulfillmentByAmazon and the adult-retail trade subs are not "who is the best factory" — they are "my factory sent a different silicone than the sample", "who owns the mould", and "the listing was taken down over a claim". Read them as a list of failure modes to test for, not as a shortlist. The supplier vetting checklist turns the five most common ones into questions you can put in writing.

Read all 33 answers on choosing and checking a supplier →

3 groups · 23 answers

Launching, marketplaces and market entry

Listing, advertising, Meta and Facebook policy, launch quantities and market-by-market entry. The questions that decide what happens after the goods land.

Can I sell private-label Slow Duo units on Amazon, eBay or Shopify?

Yes — once OEM branding is applied the units are your brand, and we prepare the barcodes, carton marks and market documents your channel needs. Each platform sets its own category and content rules, so brief your own compliance lead on listing copy; we supply the CE, RoHS and FDA material statements plus MSDS so your listing stays defensible. Discreet, accurate product descriptions are part of the brief, not an afterthought.

Can I advertise Slow Duo products on Facebook or Instagram?

No — Meta bans adult-product ads on both platforms. The advertising policy names explicit sex toys as prohibited, and ad accounts are suspended without warning, often with no appeal. We do not run paid social for you and will not advise workaround creatives that risk your account. What we supply instead is the asset side of a channel that is allowed: neutral product photography, compliance documents and discreet packaging, so your own domain, Shopify store or SEO content can carry the brand. See the asset pack that carries an owned channel →

Is the intimate wellness market too saturated to launch a new brand?

It depends which end you mean — saturated vs premium are two different markets. The low end is saturated: generic, unbranded, dropshipped toys are oversupplied and margin-starved, which is the "saturated" story buyers repeat on Reddit. The premium private-label and OEM/ODM segment is growing: it leads with body-safe materials, verified compliance and a real brand, and it is where mainstream wellness retailers are expanding. The question is not "is it saturated" but "which segment am I entering". Start at MOQ 300 mixed units on a proven platform, validate with a sample, then scale — that is the path the growing segment rewards. Compare the programmes →

Read all 23 answers on launching, marketplaces and market entry →

Looking for a manufacturer for your own adult brand? Slow Duo supplies wholesale, OEM and ODM from a single China factory: open at MOQ 300 mixed units, sample in 3–5 days, scale to private label with NDA and buyer-owned tooling. This page answers the ordering, pricing, product, compliance and verification questions B2B buyers ask before the first order.

  • How to find a manufacturer
  • Start an adult product brand
  • MOQ 300 for startups
  • Private-label vs white-label
  • Verify a real factory
  • Discreet shipping
  • Amazon / eBay compliant
  • Dropshipping vs wholesale
  • CE / RoHS / FDA
  • NDA before specs
  • Meta bans adult-product ads
  • SEO-first go-to-market

How to use the FAQ

Where are the MOQ questions answered together?

The MOQ questions answered here are the short ones: the number, the reorder minimum, and why a mixed order multiplies them. The long version — tooling amortisation, tier breaks, what changes at 3,000 units — is a guide of its own.

MOQ, explained against the cost that sets it
Are samples and payment terms covered in the same place?

Samples and payment terms are answered in the "ordering" group: 3–5 days for a stock sample, 7–15 for a decorated one, 30% deposit with the balance before shipment, net-30 from the third order.

The full trading terms
Which b2b buyer questions are deliberately not here?

The b2b buyer questions that need an argument rather than an answer — how to audit a factory, how to read an AQL table, how to choose between OEM and ODM — live in the guides, because a two-line answer to those is how buyers end up with the wrong supplier.

The guides, ordered by decision
12+brands supplied
500K+units / month capacity
30+export markets
<0.1%outgoing defect rate
2014manufacturing since

Answers on this page reflect the terms we will put in the quotation and the supply agreement. Where a figure is genuinely not published, we say so rather than estimating. More on the manufacturer →

The short answers

If you only read one part of this wholesale faq, read the short answers — they cover the questions every first order raises.

300MOQ — units, mixed SKUs
200reorder minimum
3–5 dayssample dispatch
25–35 daysproduction lead time
30%deposit, balance before shipment
12 monthswarranty on every order

How long the money is out of your account

Most lead-time arguments are really cash-flow arguments. The sequence is always the same three phases — sample, production, freight — and the thing that surprises a first-time buyer is that freight grows faster than production as the order gets bigger.

Sample, production and freight sequenced at four order volumes.Stacked timeline of sample, production and freight duration for four order volumes sampleproductionfreight 300 units 26 days 1 000 units 36 days 3 000 units 53 days 10 000 units 74 days Indicative sequencing, not a quotation — freight grows faster than production.
Figure 1 Sample, production and freight sequenced at four order volumes. The shape is the point: production scales roughly linearly with volume while freight does not, so a 10,000-unit order is not ten times a 300-unit order in elapsed time but it is proportionally heavier in the freight phase. Source: Indicative sequencing of the terms published on this page — not a quotation; freight varies by lane and mode.

Question not answered in this wholesale FAQ?

Ask us directly. You will have an answer within 24 hours, Monday to Friday — and if we are not the right fit, we will say so rather than waste your time.

  • Itemised quote within 24 hours
  • Samples in 3–5 days, credited to your first order
  • NDA signed before any artwork or brief is exchanged
  • Certificates, MSDS and batch records on request
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